Advanced 6

Guide to some of the more advanced features on your account.

Domains 10

Information on what domains are and how to use them.

Email 21

Everything you need to know about using your email.


Information on using the File Transfer Protocol.


Most applications require a database to function.

Security 4

Tips & tricks for keeping your website safe and secure.

Transfers 3

Information on transferring your account to us.

Troubleshooting 12

Common troubleshooting steps.


 Can I connect to my MySQL database using a remote client?

Yes, you can connect to your database using a client such as MySQL Front or Aqua Data Studio. We...

 How do I access cPanel?

cPanel can be accessed by using either of the URLs below:

 How do I backup my cPanel account?

Login to cPanel. Locate and click on the "Backup Wizard" icon within the "Files" category....

 How do I change my cPanel Password?

If you know your cPanel password: Log in to cPanel. Locate the "Change Password" icon. Fill...

 How do I change my cPanel theme?

Login to cPanel. Locate  the "Switch Theme" dropdown located on the top left after you have...

 How do I change my language in cPanel?

Login to cPanel. Locate and click on your username on the top right then click "Change...

 How do I find my MySQL version?

Login to cPanel In the "Stats" section on the left, locate the row labeled "MySQL Version"....

 How do I find my PHP version?

Login to cPanel. In the "Stats" section on the right, located the row labeled "PHP version"....

 How do I interpret access logs?

When viewing an access log, there are many different statistics to consider: Unique Visitor -...

 How do I see how much disk space I am using?

Login to cPanel. Locate the "Stats" column on the left of the page and find the row labeled...

 How do I update my contact information?

Login to cPanel. Locate and click on the "Update Contact Info" icon in the "Preferences"...

 How do I use the File Manager?

Login to cPanel Locate and click on the "File Manager" icon from within the "Files" category....

 Software Installation in cPanel using Softaculous

Step 1: Login & Navigate to Softaculous Step 2: Find the application you want to install...

 What Control Panel Do You use?

We use the latest version of CPanel for all web hosting accounts.

 What do my cPanel stats mean?

Within cPanel, there are numerous statistics listed on the left of the screen.   Main Domain...

 What is cPanel?

cPanel is a web hosting control panel that provides a graphical user interface (GUI) from which...

 What's the fastest way to transfer files?

The File Manager is good if you need to upload just a couple of files quickly, but if you are...